Services Provided
- AI-Powered Application Development
- Frontend and Backend Integration
- Third-party Hardware Integration
Technologies used
Client at a Glance
Industry
ITES
Location
USA
Project Time
6–8 months
Challenges vs Solutions
The manual review of huge call records consumed time, was inefficient, and was rather impractical.
In designing an AI-driven application using OpenAI technology, automated real-time analysis on the automation of the call recordings analysis was carried out. This replaced manual reviews, facilitating dealerships to quickly reveal actionable insights that would have significantly improved their operational efficiency.
Lack of structured feedback to improve sales team performance, customer satisfaction, and the absence of a centralized system for actionable insights.
An integrated solution was developed, comprising customized AI-driven suggestions and a central dashboard post AI-powered call analysis. The application provided actionable feedback to improve the sales performance of dealerships and offered a user-friendly interface to track metrics for data-driven decisions. This streamlined dealership operations, optimized customer interactions, and empowered teams to perform more effectively.
Project Visuals
Takeaways
- AI-Driven Automation
- Optimized Customer Interactions
- Sales Team Empowerment
- Centralized Insights Dashboard
- Improved Deal Closure Rates